UniFi Cloud Controller: What are your options?

The UniFi Controller is the central nervous system for managing and configuring Ubiquiti UniFi devices. A cloud-hosted solution is an absolute must if you are looking for a scalable solution. Especially for MSP's that handle multiple networks and need flexibility and scalability at their fingertips, its crucial to for a cloud-hosted solution.

There are a few options to pick from. In this article, we've outlined multiple options with both pros and cons. Hopefully this helps you in making a well-informed decision.

Let’s dive in!

Table of Contents

• Cloud Key Gen2 Plus
• Self Hosting
• Hybrid Solution
• Cloud Solution
• Final Thoughts

Cloud Key Gen2 Plus

This seems to be an ideal solution for small businesses and home users. The Cloud Key Gen2 Plus offers a user-friendly solution (if it works). The problem with these devices is that the quality is not there yet.

In addition, it's a physical product with a local setup. If anything breaks, you need to be on-site to restore it. This is not ideal for IT service providers managing multiple clients and locations.

I would only advocate for using a cloud key if you are a home user looking for something convenient. Here is a more detailed comparison if you want to learn more.

Self Hosting

For those with technical knowledge and available resources, local hosting of the UniFi Controller on a computer on your workspace or server stack becomes a viable option.

While this method requires understanding patching and updating, it gives you greater control and is free. The downside is that it's tedious to install it, and you are responsible for updates, maintenance, and backups.

Issues such as unresolved security issues or long overdue firmware updates might creep in. Also, you'll be on the hook for everything else. This might a be a viable solution if you are technically schooled, although for MSPs I would not advice going the self-hosted route. You need to keep your client networks secure and up to date at all times.

Hybrid Solution

Hosting the UniFi Controller on cloud-based platforms like AWS, Azure, or DigitalOcean brings with it the advantages of flexibility and scalability. However, it also transfers the responsibility of server maintenance and security to the user.

As this system is directly connected to the internet, regular updates are necessary to maintain both the UniFi Controller and operating system. This option suits those proficient in server management and can commit time to regular updates.

The downside here is twofold: It's more expensive than self-hosting and you still need to dedicate time for updates, backups and maintenence.

Cloud Solution

There are cloud hosting solutions for users preferring a hands-off approach to UniFi Controller hosting. UniHosted is a UniFi cloud controller solution that lets you control your UniFi networks instantly. You can deploy a new controller in seconds, and it takes care of updates, maintenance, and running the server securely.

UniHosted removes the complexities of backend management and updates. If you are an MSP looking for scalability while maintaining reliability, UniHosted fits your needs.

In contrast to other cloud-hosting options, UniHosted is free to use.

Final Thoughts

The optimal hosting solution for your UniFi Controller heavily depends on your specific needs and resources. If you are looking for a hands-off approach with flexibility and scalability included, you might want to give UniHosted a spin. If you would like me to personally walk you through UniHosted, you can schedule a call with me here.